Welcome to Xeno Holidays (xenoholidays.com). By accessing and using this Website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before booking any services.
Xeno Holidays (“we,” “us,” “our”) is a travel service provider offering curated holiday packages.
By using this Website, you confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements.
All bookings and transactions made through our Website are governed by these Terms and Conditions.
To confirm your booking, full payment or a specified deposit is required at the time of reservation.
Payments can be made through our secure payment gateway. Accepted payment methods include major credit cards, debit cards, and other options as listed on our Website.
If full payment is not received by the specified due date, your booking may be canceled without notice.
Prices displayed on the Website are subject to change without prior notice due to currency fluctuations, availability, and other factors.
Cancellation requests must be submitted in writing via email to our customer support team.
Refunds will be processed in accordance with the cancellation terms specific to your package, which will be provided at the time of booking.
Non-refundable deposits and administrative fees may apply. Certain packages or services may be entirely non-refundable.
Refunds will be credited to the original payment method within 14 business days.
Any amendments to your booking must be requested in writing and are subject to availability.
Additional charges may apply for modifications, including changes to travel dates, accommodations, or itineraries.
It is the traveler’s responsibility to ensure that all travel documents, including passports, visas, and identification, are valid and meet the requirements of the destination country.
Xeno Holidays is not liable for any travel disruptions or cancellations resulting from insufficient or invalid travel documentation.
Xeno Holidays acts as an intermediary between travelers and third-party service providers (e.g., airlines, hotels, and transportation companies). We are not liable for any acts, omissions, or errors by these providers.
We are not responsible for any personal injury, loss, damage, or additional expenses incurred due to delays, cancellations, or unforeseen events beyond our control.
Travel insurance is strongly recommended to cover unexpected circumstances, including trip cancellations, medical emergencies, and loss of personal belongings.
Xeno Holidays is not liable for any failure to perform or delays in performance caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government restrictions, or technical failures.
Travelers are expected to adhere to local laws and regulations of the destination. Disruptive or unlawful behavior may result in the termination of your booking without refund.
You agree to respect the customs, traditions, and guidelines of destinations visited.
All content on the Xeno Holidays Website, including text, images, and graphics, is protected by copyright laws. Unauthorized use or reproduction is prohibited.
The Xeno Holidays name and logo are trademarks and may not be used without prior written consent.
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.
These Terms and Conditions are governed by the laws of the United States of America.
Any disputes arising from the use of this Website or our services shall be subject to the exclusive jurisdiction of the courts in the USA.