Privacy Policy

At Xeno Holidays (“we,” “us,” “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website (xenoholidays.com) and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

Personal Information
  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party payment gateways)
  • Passport details (if required for bookings)
  • IP address
  • Browser type
  • Device information
  • Geographic location
  • Cookies and usage data
How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings, payments, and travel arrangements.
  • Provide customer support and respond to your inquiries.
  • Send updates, promotional offers, and newsletters (with your consent).
  • Improve our website, products, and services.
  • Comply with legal obligations and prevent fraudulent activities.
How We Protect Your Information

We implement robust security measures, including SSL encryption, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.

While we take all reasonable steps to secure your data, no system is entirely foolproof. Therefore, we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties for the following purposes:

Service Providers: To facilitate travel arrangements (e.g., airlines, hotels, and transportation

Payment Processors: To securely process transactions.

Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

Your Rights

You have the following rights regarding your personal data:

Access:Request a copy of the personal data we hold about you.

Correction:Request corrections to any inaccurate or incomplete information.

Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

Opt-Out: Unsubscribe from marketing communications at any time.

Data Portability: Request your data in a machine-readable format.

To exercise these rights, please contact us at support@xenoholidays.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies your acceptance of these changes.